Shipping policy

Placing an order with Hapa Style means you're agreeing to the shipping terms outlined here. Below is a full breakdown of how we process, ship, and deliver orders.

Shipping cost Free on every order
Order cut-off time 5:00 PM EST
Handling time 1–3 business days (Monday–Friday)
Transit time 5–7 business days (Monday–Friday)
Total estimated delivery 6–10 business days (Monday–Friday)
Delivery area United States only


Delivery Coverage

  • At this time, we only deliver within the United States
  • Orders are fulfilled by our shipping partners: UPS, USPS, Fed Ex

Processing Time

Work on your order kicks off the same day it comes in. Standard handling takes 1–3 business days (Monday through Saturday, holidays excluded).

Cutoff time: 5:00 PM EST. Orders placed after this cutoff will begin processing the next business day.

Transit Time

After your order leaves our hands, delivery generally takes 5–7 business days (Monday through Saturday, holidays excluded), depending on where you're located.

Total Delivery Time

Counting both handling and transit, you can expect your order within 6–10 business days of placing it.

Please note:

  • Courier operations may run on a reduced schedule during holidays, picking back up shortly after
  • Incorrect address information or carrier-side delays can also extend delivery times

Tracking Your Order

As soon as your order ships, we'll email you a tracking number. You can also check on your order anytime through our Track My Order page.

Changing Your Shipping Address

Because we begin processing orders within 1–3 business days, there's only a short window to make changes. If your delivery address needs updating, email us as soon as possible at support@hapastyle.com along with your name and order number.

Once an order has entered processing or shipped, we can no longer guarantee an address update.

Cancelling Your Order

Had a change of heart? You have 5 minutes after checkout to cancel your order for a full refund. Once that window closes, your order enters processing and can't be cancelled.

Delayed Orders

Occasionally deliveries take longer than expected. If your order hasn't arrived within the estimated timeframe, contact us and we'll help locate it.

Damaged Packages

If a package arrives visibly damaged, please decline the delivery and reach out to us immediately. If you weren't present to inspect it upon delivery, contact our support team and we'll help resolve it.

Contact Us

Email: support@hapastyle.com

Support Hours:
Monday–Friday: 8:00 AM – 6:00 PM EST

We typically respond within 24 hours.

Our Business

ECOMMERCE TRADE VAULT LTD
20 Farmers Lane, Tidbury Green
Solihull
United Kingdom
B90 1UU

Company registration number: 13830438